internet webdezines

Web Design Frequently Asked Questions

What does a website cost?


This is the #1 question asked, it's also the most difficult one to answer. We've developed sites from $199.00 and up. It's easier to give exact pricing when we have your specific needs and requirements understood. Set-up a one-on-one consultation, by calling/texting us at (705) 642-6392 and get answers on what your ideal project will cost. You can also email us at: annae@internetwebdezines.com

What is web hosting?


Web hosting is your presence on the Internet. It is where your unique domain name is located and where you store your web files, allowing access to your site 24/7.

Do you offer just hosting?


Sorry, we offer an affordable hosting price only to our clients. We don't want to slow down our servers with outside sites, so our servers are reserved only for clients.

What is a domain name?


This is used to make marketing much easier. Example, if you were to host a site on quaker parrots with us, the address would be: http://www.internetwebdezines.com/quakerparrots whereas, if you purchase a domain name it could be: http://www.quakerparrots.com. Much easier to use on a business cards etc.

Do you offer email accounts?


Yes, with certain packages, you get a few emails included. We do not however assist with setting up emails or technical issues with your computer. That is the responsibilty of your in-house IT people.

There are times we set up emails for customers with their domain names. We create a quota for each email, generally no more then 500mb. It is the users responsibility to keep their email clean.

Creating sub folders etc in your email program and dumping emails in there is the same as keeping them in your inbox. You must delete emails you are done with, especially ones with attachments. Save the attachments to your hard-drive and delete the email. Then save the senders email address to your address book.

Do you have a facebook page, should I?


YES we do! Internet WebDeZines Facebook Page

And, YES, you should have one too! If you don't want to be bothered, we can assist you for a fee.

Is there a charge to change or update my site?


In the event you want our staff to make the changes for you there are hourly costs associated.
We also have CMS (Content Management Systems) available, where we can set your site/s up for those with no HTML knowledge.We can provide a short training session to get you started on your own updates. One does require basic computer skills to do the updates. If you are not familiar with finding and saving files in your system, what a browser is and how to use it, as well as other basic computer skills, you should find someone in your orgranization who does to complete the updates.

Can you teach me basic computer skills?


Yes we can, at our hourly rate of service over a period of time. This sort of training will most likely take several sessions to complete and requires making an appointment. As mentioned above, it is recommended you choose someone to update your site that has knowledge of basic computer skills.

I don't want to pay the high price of having my site coded so I can update it easily, I want you to create my site and just teach me to use it?


This would be great if we could this so easily, but like any other career, you don't just sit down for one hour and then be able to update your site all on your own. There is a lot of knowledge to be learned like any other job. When you go to your mechanic to fix your car, do you ask him to teach you how so next time you don't need to go to the garage? It's the same thing ;)

I really need a website, but I have a lot of bills and can't afford one, can you give me a good deal or free or barter?


We do barter on occasion if the product is something we can use. HOWEVER, we do not give discounted prices, we have bills too ;) We definitely never do free. There are yearly costs that come from our pocket that need to be covered.

Do ask us about a new system we have in place that can save money and give you full access to update your entire site!

Can I sell my product online?


Yes you can. We use paypal, which is free. The only cost requirements will be the set-up of each product connected to paypal for your site.

Will you write my content?


No, we do not write your content. Because we are not aware of your business/product etc, it would be impossible for us to do so. All content must be provided by the client in eletronic format. We can however give you ideas for categories etc compared to other companies selling the same product.

Do you spell check our content?


It is not included in your original price. We do not spell check content unless hired to do so.

Will you update our site as you see fit?


NO! We will NEVER update a client's site unless we've been given instruction to do so by the client only. (the person we dealt with originally to create the site). If updates are requested by other staff etc, we must get a confirmation by the client first before procedding.

Can all my staff send you updates?


NO, we prefer one person chosen to send us changes. We've had situations where a staff contacts us for a deletion or change and it was not requested by the owner.

My site is outdated, can you help me?


That happens..sometimes we've created your site many moons ago and you, the client have not done updates in quite some time. Many new ideas have come out in the meantime with websites. If this is the case, just give us a shout for a quote to update your site whether you have fresh new content, new categories or want a new design.

Who owns the site?


You do, once it's completed and paid in full. There are some stipulations if you change designers etc. We have a policy package we send all new clients that explains everything you need to know.

Why can't I find my site in the search engines?


Once your site is completed and uploaded, it can take up to six months, sometimes more, before the search engines will find your site. In the initial creation of your site, we search engine ready your pages and submit your site to the top engines. In most cases, your site will start to appear in a few months. For a hourly fee, Internet WebDeZines can work with your site in more depth for search engines if you are not satisfied with the results.

Do be careful of companies claiming they can get you a number one position guaranteed.

Why does the other company claim to be better priced or offer better services?


On occasion, other companies do contact our clients and try to convince them they have better prices, better service and so on. Web Design is a competitive business. There are many great designers and there are many not so great designers. The way we see it, if another company has to cut-throat to gain clients, then they can't be too honest to start with.

It's really a personal choice and we would be glad to answer any questions if such an incident were to arise. We strive to offer the most affordable, and effective Internet Marketing we can and we do it because we love our work! We also do this 24/7, it is our full-time living.

If you have additional questions, please E-mail: annae@internetwebdezines.com or call toll free (705)-642-6392.

Is my money refundable?


Unfortunately, no. This includes yearly renewals, any invoicing, website fees etc. Even if you renew your site and then change your mind and move on to a new company.